Introduction
Aci Commercial Roofers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or service request
- Request a quote or consultation
- Communicate with us via email or phone
- Subscribe to our communications
This information may include:
- Name
- Email address
- Phone number
- Business or property address
- Project details and requirements
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide quotes and estimates for roofing services
- Schedule appointments and consultations
- Communicate with you about ongoing projects
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Who Has Access to Your Information
We do not sell, trade, or rent your personal information to third parties. Access to your personal information is limited to:
- Authorized Employees: Our staff who need access to perform their job duties
- Service Providers: Third parties that help us operate our website and business (e.g., FormSubmit for form processing)
- Legal Requirements: When required by law or to protect our rights
Third-Party Services
Our website uses the following third-party services:
- FormSubmit (formsubmit.co): We use FormSubmit to process contact form submissions. When you submit a form, your information is transmitted to FormSubmit and then forwarded to our email. Please review FormSubmit's Privacy Policy.
- Google Maps: We embed Google Maps to display our business location. Google's Privacy Policy applies to data collected through this service.
- Google Analytics: We may use Google Analytics to analyze website traffic. This service collects anonymous data about your visit. You can opt out by disabling analytics cookies in our cookie settings.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide the services you requested
- Maintain business records
- Comply with legal requirements
- Resolve disputes
Contact information from inquiries is typically retained for 3 years after the last interaction. Project records are retained for 7 years.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request that we limit how we use your information
To exercise these rights, please contact us at help@acicommercialroofers.biz.
How to Request Data Deletion
To request deletion of your personal information:
- Send an email to help@acicommercialroofers.biz
- Include "Data Deletion Request" in the subject line
- Provide your name and email address associated with your inquiry
- We will process your request within 30 days
Note: Some information may be retained for legal or legitimate business purposes.
Cookies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about how we use cookies, please see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us: